First Class Security values your privacy and is committed to maintaining the transparency and integrity of how we collect, use, and safeguard your information. These terms specifically address our mobile messaging practices and are designed to comply with industry-wide 10DLC (10-Digit Long Code) regulations governed by CTIA 5.2.1 messaging principles and best practices.

    Data Collection

    We collect customer information such as names, phone numbers, and SMS content when you: Fill out forms on our website Opt in to receive SMS messages Communicate with us via text

    Data Usage

    We use your information to:
    Send service-related alerts, confirmations, updates, and reminders Provide customer support and respond to inquiries We do not sell, rent, or share your phone number or any SMS-related data with third parties for marketing purposes.

    Data Storage & Protection

    Your data is stored securely in encrypted environments that comply with industry standards. We retain mobile contact information only as long as necessary for legitimate business purposes or as required by law.

    Customer Rights

    You have the right to: Opt-out at any time by replying “STOP” to any of our text messages Request help by replying “HELP” Request deletion or correction of your personal information by contacting us directly

    Messaging Terms

    Message frequency may vary depending on the services requested. Message and data rates may apply based on your mobile carrier plan. Consent to receive SMS messages is not a condition of purchasing services from First Class Security.

    Contact Information

    For any questions or requests regarding your mobile data privacy, please contact us:
  1. Email: [email protected]
  2. Phone: (615) 656-3300
  3. Website: www.securityguardnashville.com/privacy